We use DHL Express and ship directly from our manufacture in South Korea.
It will normally take 3 to 5 business days from your purchased date. If there is a problem with shipping, it may take up to 14 business days. Natural disasters can take additional time.
We ship directly from Korea and the customer is responsible for import tax when the Custom request.
Customer can change their order before the order status is changed to “Complete” means tracking number has already created. Please contact at cs@vodanapro.com
Mobile number is the best choice for the customer because our shipper can contact the customer easily.
Customer can track the order at https://vodanapro.com/order-tracking and we provide a tracking number under profile menu.
Our customer can return the product within 7 days after receiving the product. We only accept returns when the product is in new condition. Once we receive the product, we will send you money back to your account after the deduction of our shipping fee ($25 and more depends on the destination and orders) to your destination.
In 14 days, customer can exchange the product. Product must not be used and customer must pay for the shipping charges.
Customer can send the product to the address below
VODANA WAREHOUSE
Aaron Choi
1606 BRISTOL TRAIL
JOHNS CREEK, GEORGIA 30022